Customer Relationship Management (CRM) is a widely-implemented strategy for managing a company’s interactions with customers, clients and sales prospects. It involves using technology to organise, automate and synchronize business processes – principally sales activities, and also for marketing, customer service, and technical support.

NITYAM has built an industry-specific CRM system to fit your company’s needs. Since it is an open source, it’s easy to customize it as per your requirements. We help your business to streamline interactions with your customers, to maximize sales and improve customer service.